Terms & Conditions
Last Updated: June 2026
Welcome to NexCryo Labs LLC (“NexCryo Labs,” “Company,” “we,” “our,” or “us”). By accessing or using our website, placing an order, or purchasing any product from NexCryo Labs, you agree to be bound by these Terms & Conditions.
If you do not agree to these Terms, do not use this website or purchase any products.
1. Research Use Only
All products sold by NexCryo Labs are intended strictly for laboratory research and development purposes.
Our products are:
- Not intended for human consumption
- Not intended for medical use
- Not intended for clinical use
- Not intended for veterinary use
- Not intended to diagnose, treat, cure, or prevent any disease
Products designated as “Research Use Only” (“RUO”) must be handled solely by qualified researchers and trained laboratory professionals.
2. Buyer Qualifications
By purchasing from NexCryo Labs, the buyer certifies that:
- They are at least 18 years of age.
- They are legally authorized to purchase research materials in their jurisdiction.
- They possess the necessary knowledge, training, and experience to safely handle research compounds and laboratory materials.
- They understand the risks associated with laboratory chemicals and research substances.
NexCryo Labs reserves the right to refuse service to any customer at our sole discretion.
3. No Medical Claims
NexCryo Labs does not provide medical advice.
Nothing on this website, product labels, product descriptions, marketing materials, emails, or communications should be interpreted as medical advice or as a claim that any product can diagnose, treat, cure, prevent, or mitigate any disease or medical condition.
4. Product Use Restrictions
Customers agree that products purchased from NexCryo Labs will not be:
- Used in humans
- Used in animals
- Used in food products
- Used in cosmetics
- Used in dietary supplements
- Used in commercial manufacturing
- Resold in violation of applicable laws
The purchaser assumes full responsibility for proper handling, storage, use, and disposal of all materials.
5. Compliance With Laws
Customers are solely responsible for determining whether products may be legally purchased, possessed, shipped, received, or used in their jurisdiction.
NexCryo Labs makes no representation regarding the legality of any product in any state, county, city, country, or territory.
We reserve the right to refuse, cancel, or restrict shipments to any location at our sole discretion.
6. Order Acceptance
All orders are subject to review and acceptance by NexCryo Labs.
We reserve the right to:
- Refuse any order
- Limit quantities
- Cancel orders
- Request additional verification
- Restrict sales based on location, risk, or regulatory concerns
Receipt of an order confirmation does not constitute final acceptance of the order.
7. Pricing & Availability
Prices, inventory, product specifications, packaging, and availability may change without notice.
NexCryo Labs reserves the right to correct pricing errors and cancel orders resulting from typographical, technical, or pricing mistakes.
8. Shipping Policy
Once an order has been transferred to the shipping carrier, risk of loss passes to the customer.
Shipping times are estimates only and are not guaranteed.
NexCryo Labs is not responsible for:
- Carrier delays
- Weather delays
- Customs delays
- Lost packages caused by incorrect addresses provided by the customer
- Delivery issues beyond our control
Customers are responsible for providing accurate shipping information.
9. Returns, Refunds & Exchanges
Due to the nature of laboratory research materials, all sales are final.
NexCryo Labs does not accept returns of:
- Research compounds
- Laboratory chemicals
- Opened products
- Temperature-sensitive products
Refunds or replacements may be issued solely at our discretion in cases involving:
- Incorrect shipments
- Damaged products
- Verified manufacturing defects
Photographic evidence may be required before any claim is reviewed.
10. Product Testing & Quality Control
NexCryo Labs may provide certificates, analytical reports, or third-party testing results when available.
Such documentation is provided for informational purposes only and does not constitute a warranty, guarantee, or certification of fitness for any particular purpose.
11. Limitation of Liability
To the fullest extent permitted by law, NexCryo Labs shall not be liable for:
- Personal injury
- Property damage
- Lost profits
- Business interruption
- Indirect damages
- Consequential damages
- Incidental damages
- Special damages
The customer’s sole remedy shall be limited to the amount paid for the specific product giving rise to the claim.
12. Indemnification
The customer agrees to defend, indemnify, and hold harmless NexCryo Labs LLC, its owners, officers, employees, affiliates, contractors, and agents from any claims, losses, liabilities, damages, costs, or expenses arising from:
- Misuse of products
- Violation of these Terms
- Violation of applicable laws
- Improper handling, storage, or disposal of products
13. Intellectual Property
All content on this website, including:
- Logos
- Product images
- Graphics
- Text
- Branding
- Website design
is the property of NexCryo Labs LLC and may not be copied, reproduced, or used without written permission.
14. Privacy
Use of this website is also governed by our Privacy Policy.
By using this website, you consent to the collection and use of information as described in our Privacy Policy.
15. Changes To These Terms
NexCryo Labs reserves the right to modify these Terms & Conditions at any time without prior notice.
Updated Terms become effective immediately upon posting to this website.
16. Governing Law
These Terms & Conditions shall be governed by and construed under the laws of the State of Colorado, without regard to conflict of law principles.
Any dispute arising from these Terms shall be resolved in the appropriate courts located within the State of Colorado.
Contact Information
NexCryo Labs LLC
Colorado Springs, Colorado, USA
For questions regarding these Terms & Conditions, please contact us through our Contact Us page.