{"id":23,"date":"2026-05-28T06:21:28","date_gmt":"2026-05-28T06:21:28","guid":{"rendered":"https:\/\/nexcryolabs.com\/?page_id=23"},"modified":"2026-06-15T05:19:59","modified_gmt":"2026-06-15T05:19:59","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/nexcryolabs.com\/es\/shipping-policy\/","title":{"rendered":"Pol\u00edtica de env\u00edos"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"23\" class=\"elementor elementor-23\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-85c8b40 e-flex e-con-boxed e-con e-parent\" data-id=\"85c8b40\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-790eaa6 elementor-widget elementor-widget-text-editor\" data-id=\"790eaa6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"qMYqUG_convSearchResultHighlightRoot\"><div class=\"\" data-turn-id-container=\"request-WEB:ad801752-0820-4a25-84e1-271cfde9bf82-106\" data-is-intersecting=\"true\"><section class=\"text-token-text-primary w-full focus:outline-none has-data-writing-block:pointer-events-none [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-WEB:ad801752-0820-4a25-84e1-271cfde9bf82-106\" data-turn-id-container=\"request-WEB:ad801752-0820-4a25-84e1-271cfde9bf82-106\" data-testid=\"conversation-turn-210\" data-scroll-anchor=\"false\" data-turn=\"assistant\"><div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\"><div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" data-conversation-screenshot-content=\"\"><div class=\"flex max-w-full flex-col gap-4 grow\"><div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"8c392d8c-fca6-46b8-8eab-7c6047b0670e\" data-message-model-slug=\"gpt-5-5\" data-turn-start-message=\"true\"><div class=\"flex w-full flex-col gap-1 empty:hidden\"><div class=\"markdown prose dark:prose-invert wrap-break-word w-full dark markdown-new-styling\"><h1 data-start=\"0\" data-end=\"17\">Shipping Policy<\/h1><p data-start=\"19\" data-end=\"50\"><strong data-start=\"19\" data-end=\"36\">Last Updated:<\/strong> June 15, 2026<\/p><p data-start=\"52\" data-end=\"308\">Thank you for choosing <strong data-start=\"75\" data-end=\"91\">NexCryo Labs<\/strong>. We are committed to providing reliable order processing, secure packaging, and timely delivery for laboratory research materials and accessories. Please review the information below regarding our shipping practices.<\/p><hr data-start=\"310\" data-end=\"313\" \/><h2 data-start=\"315\" data-end=\"337\">1. Order Processing<\/h2><p data-start=\"339\" data-end=\"488\">Orders are typically processed within <strong data-start=\"377\" data-end=\"442\">1\u20132 business days (Monday through Friday, excluding holidays)<\/strong> after payment has been successfully verified.<\/p><p data-start=\"490\" data-end=\"605\">Orders placed after business hours, on weekends, or during holidays will begin processing on the next business day.<\/p><p data-start=\"607\" data-end=\"704\">During periods of high demand, promotions, or product launches, processing times may be extended.<\/p><hr data-start=\"706\" data-end=\"709\" \/><h2 data-start=\"711\" data-end=\"741\">2. Shipping Methods &amp; Rates<\/h2><p data-start=\"743\" data-end=\"829\">NexCryo Labs currently offers the following shipping options within the United States:<\/p><ul data-start=\"831\" data-end=\"1068\"><li data-start=\"831\" data-end=\"903\"><strong data-start=\"833\" data-end=\"879\">Free Standard Shipping (3\u20137 Business Days)<\/strong> on orders over <strong data-start=\"895\" data-end=\"903\">$200<\/strong><\/li><li data-start=\"904\" data-end=\"966\"><strong data-start=\"906\" data-end=\"955\">Standard Ground Shipping (3\u20135 Business Days):<\/strong> <strong data-start=\"956\" data-end=\"966\">$10.99<\/strong><\/li><li data-start=\"967\" data-end=\"1016\"><strong data-start=\"969\" data-end=\"1005\">UPS 2-Day Air (2 Business Days):<\/strong> <strong data-start=\"1006\" data-end=\"1016\">$20.00<\/strong><\/li><li data-start=\"1017\" data-end=\"1068\"><strong data-start=\"1019\" data-end=\"1057\">UPS Next Day Air (1 Business Day):<\/strong> <strong data-start=\"1058\" data-end=\"1068\">$40.00<\/strong><\/li><\/ul><p data-start=\"1070\" data-end=\"1160\">Shipping costs are calculated based on the selected service, destination, and order total.<\/p><hr data-start=\"1162\" data-end=\"1165\" \/><h2 data-start=\"1167\" data-end=\"1193\">3. Tracking Information<\/h2><p data-start=\"1195\" data-end=\"1310\">Once your order has shipped, you will receive an email containing your <strong data-start=\"1266\" data-end=\"1309\">tracking number and carrier information<\/strong>.<\/p><p data-start=\"1312\" data-end=\"1418\">Please allow up to <strong data-start=\"1331\" data-end=\"1343\">24 hours<\/strong> for tracking updates to appear after receiving your shipment confirmation.<\/p><hr data-start=\"1420\" data-end=\"1423\" \/><h2 data-start=\"1425\" data-end=\"1448\">4. Shipping Coverage<\/h2><p data-start=\"1450\" data-end=\"1517\">At this time, NexCryo Labs ships <strong data-start=\"1483\" data-end=\"1516\">within the United States only<\/strong>.<\/p><p data-start=\"1519\" data-end=\"1572\">We currently <strong data-start=\"1532\" data-end=\"1571\">do not offer international shipping<\/strong>.<\/p><p data-start=\"1574\" data-end=\"1664\">We do <strong data-start=\"1580\" data-end=\"1663\">not ship to P.O. Boxes, APO\/FPO\/DPO addresses, or military forwarding addresses<\/strong>.<\/p><hr data-start=\"1666\" data-end=\"1669\" \/><h2 data-start=\"1671\" data-end=\"1699\">5. Packaging &amp; Discretion<\/h2><p data-start=\"1701\" data-end=\"1778\">All orders are securely packaged to protect product integrity during transit.<\/p><p data-start=\"1780\" data-end=\"1925\">Whenever possible, shipments are sent in <strong data-start=\"1821\" data-end=\"1850\">plain, discreet packaging<\/strong> without external references to laboratory materials or research compounds.<\/p><p data-start=\"1927\" data-end=\"2011\">Temperature-sensitive products should be brought indoors immediately after delivery.<\/p><hr data-start=\"2013\" data-end=\"2016\" \/><h2 data-start=\"2018\" data-end=\"2042\">6. Delivery Estimates<\/h2><p data-start=\"2044\" data-end=\"2136\">Estimated delivery times begin once the package has been shipped and are <strong data-start=\"2117\" data-end=\"2135\">not guaranteed<\/strong>.<\/p><p data-start=\"2138\" data-end=\"2263\">Carrier delays caused by weather, holidays, natural disasters, or operational issues are outside the control of NexCryo Labs.<\/p><hr data-start=\"2265\" data-end=\"2268\" \/><h2 data-start=\"2270\" data-end=\"2301\">7. Lost or Delayed Shipments<\/h2><p data-start=\"2303\" data-end=\"2365\">If your package has not arrived within the expected timeframe:<\/p><ul data-start=\"2367\" data-end=\"2583\"><li data-start=\"2367\" data-end=\"2422\">Verify the shipping address provided during checkout.<\/li><li data-start=\"2423\" data-end=\"2465\">Review the carrier tracking information.<\/li><li data-start=\"2466\" data-end=\"2520\">Contact the shipping carrier for additional updates.<\/li><li data-start=\"2521\" data-end=\"2583\">Reach out to NexCryo Labs if further assistance is required.<\/li><\/ul><p data-start=\"2585\" data-end=\"2742\">Orders marked as <strong data-start=\"2602\" data-end=\"2615\">Delivered<\/strong> by the carrier but reported missing may require a carrier investigation before replacement or reimbursement can be considered.<\/p><hr data-start=\"2744\" data-end=\"2747\" \/><h2 data-start=\"2749\" data-end=\"2771\">8. Damaged Packages<\/h2><p data-start=\"2773\" data-end=\"2806\">If your shipment arrives damaged:<\/p><ol data-start=\"2808\" data-end=\"2958\"><li data-start=\"2808\" data-end=\"2859\">Photograph the package and contents immediately.<\/li><li data-start=\"2860\" data-end=\"2903\">Retain all original packaging materials.<\/li><li data-start=\"2904\" data-end=\"2958\">Contact NexCryo Labs within <strong data-start=\"2935\" data-end=\"2957\">7 days of delivery<\/strong>.<\/li><\/ol><p data-start=\"2960\" data-end=\"3022\">Claims submitted after this period may not qualify for review.<\/p><hr data-start=\"3024\" data-end=\"3027\" \/><h2 data-start=\"3029\" data-end=\"3065\">9. Incorrect Shipping Information<\/h2><p data-start=\"3067\" data-end=\"3150\">Customers are responsible for providing complete and accurate shipping information.<\/p><p data-start=\"3152\" data-end=\"3308\">NexCryo Labs is not responsible for delays, losses, or additional shipping costs resulting from incorrect or incomplete addresses submitted during checkout.<\/p><p data-start=\"3310\" data-end=\"3409\">Returned shipments due to address errors may require additional shipping charges before reshipment.<\/p><hr data-start=\"3411\" data-end=\"3414\" \/><h2 data-start=\"3416\" data-end=\"3447\">10. Weather &amp; Carrier Delays<\/h2><p data-start=\"3449\" data-end=\"3497\">NexCryo Labs is not liable for delays caused by:<\/p><ul data-start=\"3499\" data-end=\"3683\"><li data-start=\"3499\" data-end=\"3526\">Severe weather conditions<\/li><li data-start=\"3527\" data-end=\"3546\">Natural disasters<\/li><li data-start=\"3547\" data-end=\"3580\">Carrier operational disruptions<\/li><li data-start=\"3581\" data-end=\"3601\">Government actions<\/li><li data-start=\"3602\" data-end=\"3631\">Holiday shipping congestion<\/li><li data-start=\"3632\" data-end=\"3683\">Other circumstances beyond our reasonable control<\/li><\/ul><hr data-start=\"3685\" data-end=\"3688\" \/><h2 data-start=\"3690\" data-end=\"3716\">11. Research Use Notice<\/h2><p data-start=\"3718\" data-end=\"3816\">All products sold by NexCryo Labs are intended <strong data-start=\"3765\" data-end=\"3815\">strictly for laboratory research purposes only<\/strong>.<\/p><p data-start=\"3818\" data-end=\"3945\">Products are <strong data-start=\"3831\" data-end=\"3944\">not intended for human consumption, veterinary use, therapeutic use, diagnostic use, or clinical applications<\/strong>.<\/p><hr data-start=\"3947\" data-end=\"3950\" \/><h2 data-start=\"3952\" data-end=\"3979\">12. Questions or Support<\/h2><p data-start=\"3981\" data-end=\"4114\">For questions regarding your shipment or an existing order, please contact our customer support team through the <strong data-start=\"4094\" data-end=\"4108\">Contact Us<\/strong> page.<\/p><p data-start=\"4116\" data-end=\"4193\">Our team strives to respond to all inquiries within <strong data-start=\"4168\" data-end=\"4192\">24\u201348 business hours<\/strong>.<\/p><hr data-start=\"4195\" data-end=\"4198\" \/><h1 data-start=\"4200\" data-end=\"4221\">Shipping Disclaimer<\/h1><p data-start=\"4223\" data-end=\"4545\" data-is-last-node=\"\" data-is-only-node=\"\">NexCryo Labs reserves the right to modify shipping methods, carriers, processing times, rates, and policies without prior notice. By placing an order, you acknowledge and agree to this Shipping Policy and understand that all delivery estimates are approximate and subject to carrier performance and applicable regulations.<\/p><\/div><\/div><\/div><\/div><div class=\"z-0 flex min-h-[46px] justify-start\">\u00a0<\/div><div class=\"mt-3 w-full empty:hidden\"><div class=\"text-center\">\u00a0<\/div><\/div><\/div><\/div><\/section><\/div><\/div><div class=\"pointer-events-none -mt-px h-px translate-y-[calc(var(--scroll-root-safe-area-inset-bottom)-14*var(--spacing))]\" aria-hidden=\"true\">\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Shipping Policy Last Updated: June 15, 2026 Thank you for choosing NexCryo Labs. We are committed to providing reliable order processing, secure packaging, and timely delivery for laboratory research materials and accessories. Please review the information below regarding our shipping practices. 1. Order Processing Orders are typically processed within 1\u20132 business days (Monday through Friday, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-23","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/nexcryolabs.com\/es\/wp-json\/wp\/v2\/pages\/23","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nexcryolabs.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nexcryolabs.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nexcryolabs.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nexcryolabs.com\/es\/wp-json\/wp\/v2\/comments?post=23"}],"version-history":[{"count":5,"href":"https:\/\/nexcryolabs.com\/es\/wp-json\/wp\/v2\/pages\/23\/revisions"}],"predecessor-version":[{"id":8015,"href":"https:\/\/nexcryolabs.com\/es\/wp-json\/wp\/v2\/pages\/23\/revisions\/8015"}],"wp:attachment":[{"href":"https:\/\/nexcryolabs.com\/es\/wp-json\/wp\/v2\/media?parent=23"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}